Account

Delete your Pickles account

Pickles is operated by PKLS Studio Inc. You can delete your Pickles account and its associated personal data in the app, or by request without the app. You do not need to sign in or reinstall the app to make a request.

Uninstalling the app does not delete your account. Use one of the options below.

Option 1: In the app

Open Pickles and go to Settings & Privacy → Account → Delete Account, then confirm.

Option 2: Without the app, or if you can't sign in

Email us to request deletion of your account and associated data.

Email support@playpickles.ca

Subject: Pickles Account Deletion Request

  • If possible, send the email from the address registered to your Pickles account. If you can't, tell us the registered address in your message.
  • We may use an appropriate verification step to confirm the request is yours.
  • Never send your password, identity documents, payment details or other sensitive information by email. We will not ask for them.

What gets deleted

When your account is deleted, your account and associated personal data are deleted as applicable. Some specific information may be kept where we need it for legal or security reasons, and copies may remain in backups for a limited time, as described in our Privacy Policy.

Questions? Visit Support.